Live Chat Disclaimer

Please read this disclaimer and scroll down to access Live Chat.

The Live Chat service is operated by the Alcohol and Drug Support Line in Western Australia for the purpose of providing alcohol and drug counselling and support for the benefit of the public. The Live Chat service is provided free of charge for residents of Western Australia and is operates Monday – Friday 7.30am – 9pm, Saturday  9am – 7pm and Sundays 11am – 6pm

If you require immediate help, call the Alcohol and Drug Support Line on (08) 9442 5000 or 1800 198 024 toll-free for country callers or for emergencies call the 000 emergency line.

Our assessments and counselling are based on the information you choose to share with us. While our counsellors will make every effort to assist you with the issues or problems you identify - you are in the best position to determine how relevant this information is to your situation. Services provided by the Alcohol and Drug Support Line are not a substitute for independent professional advice from your own or another health professional.

The Alcohol and Drug Support Line is a confidential service, however if we are concerned about your safety or the safety of another person, our duty of care will override this.  A transcript of your chat will be stored in accordance with State government record keeping policies.

The Alcohol and Drug Support Line does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information and advice provided via the Live Chat service