If you are seeking access to your personal mental health or drugs and alcohol health records, please contact the relevant Health Service Provider where you received treatment.

The Mental Health Commission (Commission) aims to support applications made to the us through Freedom of Information Act 1992 (FOI) processes. For specific information on our FOI process, or to make an application, contact the FOI Coordinator as follows:

Addressed to:        
FOI Coordinator
Mental Health Commission
PO BOX x2299
PERTH, Western Australia, 6847    

In Person:
Attn: FOI Coordinator
Mental Health Commission
Level 1, 1 Nash Street
PERTH    

Via email:
Attn: FOI Coordinator
foi@mhc.wa.gov.au

Download FOI Application Form

Making an Application

1. Fill in the FOI Application Form and provide as much information as possible (including the application fee if applicable).
2. Identify or describe the documents concerned, or if you apply for amendment of personal information about yourself you must provide details to show how or why the agency’s records are inaccurate, incomplete, out of date or misleading. If you ask for “everything” on a particular subject, the agency may help you narrow the scope of your application to ensure that the work involved is reasonable. Otherwise, an agency may refuse to deal with your application.
3. Give an address in Australia where notices can be sent. If possible, include your telephone number/fax number/email address as this will help the agency to contact you, if necessary, to assist in your application being dealt with efficiently.
4. Pay an application fee of A$30 if the documents contain non-personal information. No fee is payable for access to personal information about yourself. The application fee should be attached to the written application.

Collection Notice 

When you make a FOI application, the Commission collects personal information to process your request in accordance with the Freedom of Information Act 1992 (WA).

Personal information collected includes contact details and information relevant to your application.

More information about why this information is collected, how it is used or disclosed, and how to contact us is included in the FOI application form.

Seeking Information

We may not have the information you are seeking. Should you wish to request documents that relate to medical or clinical services, or personal health information under the FOI, you should contact the service provider or health service directly. 

Information Statement

If you need guidance on what documents to request, the Commission's FOI Information Statement outlines our services and the kinds of documents we hold to assist you in your application.

Download FOI Information Statement

Under the Public Interest Disclosure Act 2003 (the PID Act), any person can make disclosure if they believe something is wrong with the way a public authority, public officer or public sector contractor is acting, which is of public interest.

This might involve:

• improper conduct
• an offence under State laws (including corruption)
• administration matters
• irregular or unauthorised use of public resources
• substantial mismanagement of public resources and
• conduct that involves a substantial and specific risk of injury, prejudice to public safety or harm to the environment.

Further information about the Act can be obtained from the Public Sector Commission.

How do I make a public interest disclosure?

If you wish to make a public interest disclosure, you are encouraged to report it on the Public Interest Disclosure Lodgement form and forward it in a sealed envelope to:

Manager, Integrity and Policy

Mental Health Commission 

GPO Box X2299, Perth Business Centre WA 6847

Further advice can be obtained via the Public Sector Commission’s PID Advice and Referral Line on 1800 676 607.

Download Public Interest Disclosure Lodgement Form

Download Public Interest Disclosure Resources

Visit our media page for information for journalists and producers to contact the Commission's media team.

Our purpose

The Commission is a Western Australian Government agency that facilitates the delivery of mental health, alcohol and other drug services and programs, while leading the transformation required across the system to better meet the needs of the community into the future.

Our staff:

• Identify themselves when communicating with you and engage with you in a way which reflects the Commission’s Values.
• Listen carefully to what you have to say.
• Respond to queries promptly and accurately. 
• Have the appropriate authority to assist or redirect you to someone who can assist you.
• Act ethically, fairly and impartially.
• Help you to understand our processes and requirements.

Our information is:

• Accurate, relevant and consistent.
• Easy to access and available in different formats when required.

Privacy:

• All correspondence is dealt with in accordance with the Privacy and Responsible Information Sharing Act 2024.

We expect our stakeholders to:

• Provide us with timely, accurate and relevant information
• Recognise and understand your responsibilities and accountabilities
• Give us constructive feedback about our products and services
• Treat our staff with respect and courtesy.

Feedback:

• We value your feedback, and we are committed to continuous improvement.
• We have an accessible and accountable complaints process if you would like to make a complaint.

Contact us

Street address: Level 1, 1 Nash Street, Perth, WA 6000

Postal address: GPO Box X2299, Perth Business Centre WA 6847

Phone: (08) 6553 0600

Please call our office between 8am and 4pm, Monday to Friday.